QA Concepts and and Implementation Guidelines

This document provides an overview of the concepts and functions of quality assurance, or QA, and provides guidelines for the implementation of a QA program

This document also touches on each major activity within QA:

v      Planning

v      Establishing Standards and Procedures

v      Establishing Completion Criteria

v      Auditing Against Standards and Procedures

v      Quality Assurance Testing

v      Error Management

Appendices include:

v      Configuration Management

v      Controlled Testing Environment.

Throughout this document, “quality assurance” and “QA” are used interchangeably. Additionally, the terms “software” and “software development” refer to all software products, including websites and all website-related code.

This document is intended as a first draft of the Quality Assurance Guidelines for, and it is open for revision.

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